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Johnny On-The-Spot Home Svcs. LLC
Privacy Policy (July 24th, 2026)

 

1. Introduction
Johnny On-The-Spot Home Svcs. LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services, communicate with us, or visit our website. Please read this policy carefully.

2. Information We Collect
We may collect the following types of personal information about you:

  • Contact Information: Your full name, billing and service addresses, phone number, and email address.

  • Job Details: Information regarding your property, including specific service requests, access instructions, and photos or videos of your home or workspace (taken with your verbal or written consent for estimation or insurance purposes).

  • Payment Information: Credit card numbers, bank account details, or electronic payment method details (processed securely through third-party payment processors).

  • Communication Records: Any emails, text messages, or written correspondence between you and our company.

3. How We Use Your Information
We use your information for legitimate business purposes, including:

  • Scheduling appointments and dispatching our handymen to your location.

  • Providing the specific handyman services you request.

  • Processing payments, sending invoices, and collecting outstanding balances.

  • Communicating with you regarding job updates, delays, or changes in scope.

  • Improving our service quality through customer feedback.

  • Complying with legal obligations and insurance requirements.

4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party vendors (such as payment processors, credit card companies, and cloud storage providers) who assist us in operating our business. These partners are contractually obligated to keep your data confidential.

  • Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid subpoena, court order, or legal request from governmental authorities.

  • Protection of Rights: We may disclose information to protect the rights, safety, or property of our company, our clients, or others.

5. Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill your requests, and comply with our legal, accounting, and tax obligations (typically 3 to 7 years, per IRS guidelines). After this period, your data will be securely destroyed or anonymized.

7. Your Rights
Depending on your state of residence (e.g., California, Virginia, or Colorado), you may have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate information we have.

  • Delete your personal information from our records (subject to legal retention obligations).

  • Opt-Out of any future communications from us (though this may affect our ability to service your job).

To exercise any of these rights, please contact us using the information in Section 8.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify you via email or by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

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